Q: Trying to locate album/project that someone sent to me.
When someone emails you an album from My Album Maker, we will send you an email with a link in it to be able to open that album. If you do not receive that email it is likely that a "spam" or "junk mail" filter has intercepted our email before it reached you thinking it was an advertisement or some other email you did not want. If you use spam filtering or blocking, please look where it puts emails it flags as being spam or junk emails. (Hotmail Note: This is a particularly common problem for people using Hotmail accounts. Check your "Junk Mail" folder for the email we sent.) If you still experience a problem, please let us know.
Q: I can't find album/project I saved.
When you save an album My Album Maker will send you an email with a link in it to be able to return to that project. If you do not receive that email it is likely that a "spam" or "junk mail" filter has intercepted our email before it reached you thinking it was an advertisement or some other email you did not want. If you use spam filtering or blocking, please look where it puts emails it flags as being spam or junk emails. (Hotmail Note: This is a particularly common problem for people using Hotmail accounts. Check your "Junk Mail" folder for the email we sent.) If you still experience a problem, please let us know. |
